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    CRM and customer management

    Commerce7

    Winery software for cellar door sales, wine club, online store and customer records.

    Pricing model
    subscription
    From
    From A$149/month + 1.5% transaction fee
    Category
    CRM and customer management

    About Commerce7

    Commerce7, formerly WineDirect, is direct-to-consumer software for wineries. Point of sale, ecommerce, wine club and subscriptions, and tasting reservations connect to one customer profile.

    The CRM and analytics tools bring POS, online, club and reservation data together, with reporting and queries. Club members can edit, skip, swap and customise shipments.

    WineDirect Classic remains for existing clients until 31 December 2026, and WineDirect Fulfillment is a separate fulfilment service.

    Pricing: Commerce7 plans are tiered by a winery's annual direct-to-consumer revenue. Each plan has a monthly fee and a transaction fee that falls as revenue grows, and contracts are month to month unless negotiated otherwise. Prices are shown in Australian dollars for the Basic, Pro and Experience plans, and Enterprise is quoted. You can book a demo.

    What it does

    • Point of sale
    • Ecommerce with a checkout designed for wine
    • Wine club and subscriptions
    • CRM and analytics
    • Tasting reservations
    • Customer profile across POS, online, club and reservations
    • Reporting and queries
    • Churn risk flags and suggested next actions
    • Fulfilment through WineDirect Fulfillment

    Why it suits tourism businesses

    Wineries use Commerce7 to see each guest's wines and club status at the cellar door. The same profile follows them online and into the wine club.

    Tasting reservations and POS sit with the customer data, so the team can follow up with visitors after they leave. Commerce7 says wineries of all sizes use it, and its site shows an Australian winery testimonial.

    Helps with: Wine, E Commerce, Direct To Consumer

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    Frequently asked questions

    About Commerce7

    Can Commerce7 handle cellar door sales during busy tourist seasons?
    Commerce7's point of sale shows staff each guest's wines and club status at the counter. Ask for a demo to see how it runs on a busy day.
    Does Commerce7 connect with accounting and shipping providers?
    The pages checked do not list integrations. Ask Commerce7 which accounting and shipping tools connect.
    How can Commerce7 help a winery keep in touch with visitors after they leave?
    Commerce7 joins POS, online, club and reservation data into one customer profile, which your team can use for follow-up.
    What does it cost?
    Plans are tiered by annual direct-to-consumer revenue, with a monthly fee plus a transaction fee that falls as revenue grows. Commerce7 shows Australian dollar prices for its Basic, Pro and Experience plans. See their pricing page or book a demo.
    Is Commerce7 suitable for a small family-owned winery?
    Commerce7 says it serves wineries of all sizes. Ask for a demo to check it fits your cellar door.