Analytics and reporting
SurveyMonkey
Online surveys and forms to collect guest feedback.
- Pricing model
- freemium
- From
- Free plan
- Category
- Analytics and reporting
About SurveyMonkey
SurveyMonkey is an online survey and feedback platform. You build surveys and forms from templates or from scratch, send them out and review the responses.
It has hundreds of ready-made templates, AI features to help build questions, and a research panel if you need responses from people outside your own contacts. Enterprise admin and security features are available for larger teams.
Common uses listed by the vendor include customer satisfaction, event feedback, registration forms and Net Promoter Score.
Pricing: SurveyMonkey has a free option to sign up, paid individual and team plans billed per user, and enterprise pricing through its sales team.
What it does
- Survey builder
- Online forms
- Templates for customer satisfaction, event feedback and Net Promoter Score
- AI features
- Research panel
- Registration forms
- Integrations
- Enterprise admin and security features
Why it suits tourism businesses
Tourism businesses use SurveyMonkey to ask guests how a tour, stay or event went. Customer satisfaction and event feedback templates give you a starting point.
You can also run registration forms for events and staff surveys. It has integrations, though the vendor page does not name them here, so check its integrations page for your tools.
Helps with: Surveys, Feedback, Research
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One place for the tools you run on.
Launchpad brings bookings, CRM, marketing and analytics together for tourism businesses, and connects with the tools you already use.
Frequently asked questions
About SurveyMonkey