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    Operations

    Cancellation & No-Show Policy

    Create a fair cancellation policy that protects your revenue while keeping guests happy

    Build a clear, fair cancellation and no-show policy tailored to your tourism business. Protect your revenue from last-minute cancellations while maintaining good guest relationships. Includes the policy, reminder templates, and enforcement scripts.

    What it walks through

    1. 1

      Your Cancellation Policy

      The official policy for your website and booking confirmations

    2. 2

      No-Show Prevention System

      Templates to reduce no-shows before they happen

    3. 3

      Enforcement Scripts

      What to say when enforcing your policy

    Cancellation & No-Show Policy, answered

    What does the Cancellation & No-Show Policy produce?
    Build a clear, fair cancellation and no-show policy tailored to your tourism business. Protect your revenue from last-minute cancellations while maintaining good guest relationships. Includes the policy, reminder templates, and enforcement scripts. It is built in 3 sections: Your Cancellation Policy, No-Show Prevention System, Enforcement Scripts. The finished document exports for a bank, a council or a funder.
    How long does the Cancellation & No-Show Policy take?
    About 15-20 minutes, spread over as many sittings as you like. The questionnaire comes first; each section is drafted from your answers and edited in place.
    Is the Cancellation & No-Show Policy included in Launchpad?
    Yes. Business tools are part of Launchpad. Starter, free through a region or funded program, includes a selection; Launchpad at $595 a year and Pro at $2,000 a year include the full set.

    More operations tools

    All business tools

    Write the cancellation & no-show policy inside Launchpad

    Answer the questions, edit the draft, export the document. Starter is free through a region or funded program.