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    Operations

    Business Operations Plan

    A comprehensive plan outlining the day-to-day operational activities and processes of an Australian tourism business, ensuring efficiency, quality, and customer satisfaction.

    What it walks through

    1. 1

      Service Delivery Processes

      Outlines the processes involved in delivering the tourism experience to customers, from booking to post-trip follow-up.

    2. 2

      Operational Efficiency

      Focuses on optimising resource utilisation and minimising waste within the tourism business.

    3. 3

      Risk Management and Contingency Planning

      Identifies potential risks and develops strategies to mitigate their impact on the business.

    4. 4

      Compliance and Regulations

      Ensures the business adheres to all relevant laws, regulations, and industry standards.

    Business Operations Plan, answered

    What does the Business Operations Plan produce?
    A comprehensive plan outlining the day-to-day operational activities and processes of an Australian tourism business, ensuring efficiency, quality, and customer satisfaction. It is built in 4 sections: Service Delivery Processes, Operational Efficiency, Risk Management and Contingency Planning, Compliance and Regulations. The finished document exports for a bank, a council or a funder.
    How long does the Business Operations Plan take?
    About 2-3 hours, spread over as many sittings as you like. The questionnaire comes first; each section is drafted from your answers and edited in place.
    Is the Business Operations Plan included in Launchpad?
    Yes. Business tools are part of Launchpad. Starter, free through a region or funded program, includes a selection; Launchpad at $595 a year and Pro at $2,000 a year include the full set.

    More operations tools

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    Write the business operations plan inside Launchpad

    Answer the questions, edit the draft, export the document. Starter is free through a region or funded program.