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    Payment processing

    GoCardless

    Collect recurring and one-off payments by bank instead of card.

    Visit GoCardlessAsk us about it
    Pricing model
    usage based
    From
    From 1% + A$0.40 per transaction
    Category
    Payment processing

    About GoCardless

    GoCardless is an online payments platform built around bank payments instead of cards. It collects one-off payments with Pay by Bank and recurring payments by Direct Debit.

    In Australia it collects recurring payments by BECS Direct Debit. Recurring collections run automatically, and dates or amounts can be adjusted. Success+ retries failed payments at a better time, and Protect+ blocks fraudulent payers.

    You can also send money out to customers or suppliers. It connects to over 350 apps and has an API for custom builds.

    Pricing: GoCardless charges a fee per transaction with no set-up costs. Its Standard and Advanced plans charge a percentage plus a fixed amount per payment, with a cap, and a Custom plan is quoted. Add-ons are billed monthly. See their Australian pricing page for current fees.

    What it does

    • Recurring BECS Direct Debit collection in Australia
    • One-off Pay by Bank payments
    • Adjustable dates and amounts
    • Success+ retries for failed payments
    • Protect+ fraud protection
    • Outbound payments
    • Collection from customers in over 30 countries
    • Customisable checkout branding
    • Over 350 app integrations and an API

    Why it suits tourism businesses

    Tourism businesses use bank payments for recurring charges, such as memberships and club subscriptions, and for payments where card fees add up. Automatic retries cover failed collections.

    GoCardless's Australian page lists BECS Direct Debit for subscriptions, membership fees, instalments and invoicing, and says there are no card fees on bank payments.

    Helps with: Payments, Direct Debit, Subscriptions

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    Frequently asked questions

    About GoCardless

    How can a tour operator use GoCardless for deposits and instalments?
    Recurring payments can have their dates or amounts adjusted, which suits scheduled payments. The vendor page does not mention instalments by name, so ask GoCardless about your use.
    What happens when a payment fails?
    Success+ retries failed payments at a better time. The vendor says it recovers a share of them.
    Does GoCardless work for international customers?
    The vendor says you can collect from customers in over 30 countries. Check which countries and schemes apply to your customers.
    What accounting software does GoCardless connect to?
    It lists over 350 app integrations and an API. Check that your accounting tool is on the list.
    How is pricing set up?
    GoCardless charges per transaction with no set-up costs, on Standard, Advanced and Custom plans. See their Australian pricing page for current fees.