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    Communication

    Slack

    Team messaging in channels, with calls, files and apps in one place.

    Pricing model
    freemium
    From
    Free plan
    Category
    Communication

    About Slack

    Slack is a workplace messaging platform. Your team talks in channels organised by topic, project or shift, and can jump on a huddle for a quick call.

    It also has canvases for documents, lists for tracking tasks, and Workflow Builder for routine steps such as approvals. Search covers messages and files, and Slack Connect lets you chat with partners and suppliers outside your own team.

    The Slack marketplace lists more than 2,600 apps, and Slack has its own AI assistant.

    Pricing: Slack has a free plan that keeps 90 days of message history and allows up to ten apps and one-to-one huddles. Paid plans (Pro and Business+) are priced per user per month and add unlimited message history, and Enterprise+ is quoted. The Australian pricing page shows prices in US dollars.

    What it does

    • Channels and direct messages
    • Huddles for quick calls
    • Canvases and lists
    • Workflow Builder automation
    • Search across messages and files
    • Slack Connect for external partners
    • Slackbot AI assistant
    • Marketplace of more than 2,600 apps

    Why it suits tourism businesses

    Tourism teams are spread across a front desk, the field, the kitchen and head office, often on different shifts. Channels keep each conversation in one place, so a roster change or a weather update reaches the right people.

    Slack Connect suits ongoing work with suppliers, agencies and trade partners. If your team already works in Slack, apps can bring other tools into the same conversation.

    Helps with: Team Communication, Collaboration, Messaging

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    Frequently asked questions

    About Slack

    How can a tour operator use Slack day to day?
    Teams use channels for rosters, trip updates and handovers, with huddles for quick calls and files shared in the conversation.
    Can a hotel or venue coordinate departments in Slack?
    Yes. You can set up channels by department, shift or project, so each team follows its own conversation.
    Can I use Slack with suppliers and partners outside my team?
    Yes. Slack Connect lets you work with clients, vendors and partners in shared channels.
    What tools can Slack connect to for my team?
    The Slack marketplace lists more than 2,600 apps, and Slack says it works with tools from Atlassian to Zoom.