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    Channel manager

    SiteMinder

    Channel manager and booking engine for hotels and accommodation providers.

    Pricing model
    subscription
    Category
    Channel manager

    About SiteMinder

    SiteMinder is a hotel commerce platform. Its channel manager syncs rates, availability and restrictions across online booking sites, so you update once and the change goes out to your channels. The vendor says it connects to more than 500 booking channels.

    Its booking engine takes direct bookings on your own website, and the platform also includes website design and insights tools. SiteMinder works with many property management systems.

    Little Hotelier is SiteMinder's separate product for small accommodation providers such as B&Bs, guesthouses, inns and motels. It includes a channel manager and booking engine.

    Pricing: SiteMinder is a monthly subscription per property, with the price depending on room count and the products you use. Some products, such as hotel payments and metasearch advertising, add transaction fees or commission. There is a 14-day free trial, and independent plans can run month to month. Groups and chains get a custom quote.

    What it does

    • Channel manager syncing rates, availability and restrictions
    • Connections to more than 500 booking channels
    • Booking engine for direct bookings
    • Website design
    • Insights
    • Property management system integrations
    • Little Hotelier for small accommodation providers

    Why it suits tourism businesses

    Accommodation providers sell through their own website and several booking sites at once. A channel manager keeps rates and availability matched across them, which helps avoid double bookings.

    A direct booking engine gives guests a way to book with you without a booking site in the middle. Larger independent hotels and groups are the focus for SiteMinder, and smaller properties are pointed to Little Hotelier.

    Helps with: Technology, Distribution, Revenue Management

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    Frequently asked questions

    About SiteMinder

    How does SiteMinder stop double bookings across channels?
    Its channel manager syncs rates and availability across your booking channels, so a booking on one updates the others.
    Which booking channels can SiteMinder connect to?
    The vendor says it connects to more than 500 global and local booking channels, including Booking.com.
    Can SiteMinder help me get more direct bookings?
    Its booking engine takes direct bookings on your own website, which avoids booking site commission.
    What types of accommodation is SiteMinder suited to?
    SiteMinder is aimed at independent hotels and groups. Little Hotelier is its product for smaller properties such as B&Bs, guesthouses and motels.