Peek Pro
Grow your tour and activity business with powerful booking and marketing tools.
About Peek Pro
Peek Pro is a comprehensive operations management and distribution platform designed specifically for tour and activity operators. It offers a centralised system to manage bookings, scheduling, payments, and marketing efforts, all aimed at streamlining operations and boosting revenue. Peek Pro's primary value proposition is to simplify the complexities of running a tour or activity business by providing an intuitive and powerful platform that automates key processes, freeing up operators to focus on delivering exceptional customer experiences.
Peek Pro's key capabilities centre around its robust booking and scheduling features. Operators can create customisable booking forms, manage availability in real-time across multiple channels, and automate confirmation and reminder emails. The platform also includes point-of-sale (POS) functionality for in-person bookings and payments. Peek Pro incorporates sophisticated marketing tools, including email marketing campaigns, review management, and integration with popular online travel agencies (OTAs). A customisable website builder is also included, allowing businesses to create a professional online presence and manage their brand image.
Peek Pro integrates with a wide range of third-party platforms, including Google Calendar, Mailchimp, QuickBooks, and various OTAs such as Viator, GetYourGuide, and Expedia. These integrations allow operators to seamlessly synchronise data, automate workflows, and expand their reach to new customers. Peek Pro is designed to be scalable, catering to businesses of all sizes, from small family-run operations to large-scale tour companies. The platform offers flexible pricing plans and customisable features to meet the specific needs of each business.
Peek Pro particularly benefits small and medium-sized tour operators, activity providers, and experience-based businesses such as wildlife tours, kayaking adventures, surfing lessons, and cooking classes. The platform's user-friendly interface and comprehensive feature set make it an ideal solution for businesses looking to streamline their operations, increase online bookings, and enhance customer satisfaction. Businesses offering multi-day experiences also benefit from Peek Pro's features.
Why Tourism Businesses Love It
For Australian tourism businesses, Peek Pro offers significant advantages in managing the unique challenges of the industry. Imagine a whale watching tour operator in Hervey Bay, Queensland. Using Peek Pro, they can manage their seasonal bookings effectively by setting up different pricing and availability for peak and off-peak seasons. The system can automatically adjust capacity based on weather conditions, ensuring customer safety and optimising revenue during unpredictable weather patterns. The integrated payment processing system allows them to accept payments in multiple currencies, catering to international tourists.
Consider a boutique accommodation provider in the Barossa Valley, South Australia. Peek Pro enables them to manage their accommodation inventory in real-time, preventing overbookings and ensuring accurate availability is displayed across all booking channels. The platform's automated email marketing capabilities allow them to send targeted promotions to past guests, encouraging repeat bookings and building customer loyalty. Furthermore, Peek Pro's reporting and analytics features provide valuable insights into booking trends, customer demographics, and revenue performance, helping the provider make informed decisions to optimise their business. The integration with Xero can also streamline the accounting process and reconcile payments with ease.
Another example is a multi-day tour operator in the Northern Territory. Using Peek Pro, the operator can manage complex itineraries, coordinate transport and accommodation, and track customer preferences all in one place. The platform's mobile app allows tour guides to access booking information, communicate with customers, and manage on-the-go bookings even in remote locations with limited internet connectivity. The ability to generate custom reports on customer feedback and tour performance enables the operator to continuously improve their offerings and deliver exceptional experiences.
Key Features
Pricing
Pricing Model
subscription
Starting From
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Details
Peek Pro offers various subscription plans depending on the features and volume of bookings. Contact Peek Pro directly for specific pricing in AUD and to discuss a tailored solution to suit individual business needs.
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