Charge Automation
Automate payments, prevent fraud, and recover failed transactions effortlessly.
About Charge Automation
Charge Automation is a comprehensive payment automation platform designed to streamline payment processes, minimise payment failures, and enhance the overall customer experience. It empowers businesses to automate tasks such as pre-authorisation, payment retries, and fraud prevention, ultimately leading to increased revenue and reduced operational costs. By automating these crucial processes, Charge Automation allows businesses to focus on core operations and provide better service to their customers, improving efficiency and profitability.
Key capabilities include pre-authorisation management, which verifies card validity and holds funds before arrival, reducing the risk of no-shows. It offers automated payment retries using smart logic to recover failed payments due to insufficient funds or expired cards, and sophisticated fraud prevention tools leveraging machine learning to identify and block suspicious transactions in real-time. Additionally, the platform allows for automated invoicing and payment reminders, customisable payment schedules, and seamless integration with existing property management systems (PMS) and payment gateways. The system uses advanced algorithms to determine the optimal time for payment retries and employs multiple retry strategies, thereby significantly increasing the likelihood of successful payment capture.
Charge Automation offers robust integration capabilities, connecting with popular property management systems (PMS) such as Guesty, Lodgify, and Cloudbeds, as well as major payment gateways including Stripe, PayPal, and Braintree. This allows for a seamless flow of information between systems, eliminating manual data entry and reducing errors. The platform is also highly scalable, suitable for businesses of all sizes, from small boutique hotels to large hotel chains and vacation rental management companies. Its open API allows for custom integrations and tailored solutions to meet specific business needs. As a business grows, Charge Automation can easily handle increased transaction volumes and more complex payment workflows, providing a reliable and scalable solution.
Charge Automation primarily targets businesses in the hospitality and tourism industries, including hotels, vacation rentals, and property management companies. Use cases include automating pre-authorisation for bookings, managing deposit payments, handling cancellation fees, and processing payments for incidentals. It also helps businesses automate the collection of security deposits and ensure timely payment for extended stays. For vacation rental managers, it streamlines the entire payment process, from initial booking to final payment, while reducing the risk of fraud and payment failures, saving them time and money and improving customer satisfaction.
Why Tourism Businesses Love It
Charge Automation offers significant value to Australian tourism businesses by streamlining payment processes, reducing fraud, and minimising revenue loss due to failed payments. Consider a hotel in Sydney during peak season: Charge Automation can automatically pre-authorise guest credit cards upon booking to guarantee payment and reduce no-shows. This feature is critical for managing high demand and ensuring revenue during busy periods. Furthermore, the platform automates payment retries for failed transactions, which is especially useful for international tourists who may experience issues with their credit cards or bank transfers. By automatically retrying payments at optimal times, Charge Automation helps hotels recover revenue that would otherwise be lost.
For vacation rental managers on the Gold Coast, Charge Automation simplifies the management of security deposits and incidentals. The system can automatically charge security deposits before guests arrive and process payments for any damages or incidentals after their stay, saving time and effort for property managers. It also facilitates easier international payments by supporting multiple currencies and payment methods, catering to the diverse range of tourists visiting Australia. Imagine a tour operator offering Great Barrier Reef diving trips: Charge Automation can integrate with their booking system to automate payment reminders, reducing the risk of cancellations due to late payments. The automated fraud prevention features also protect tourism businesses from fraudulent bookings and chargebacks, which are common risks in the industry.
Moreover, Charge Automation simplifies the reporting and reconciliation of payments, which is crucial for managing finances effectively. Tourism businesses can easily track payments, identify trends, and generate reports for accounting purposes. The integration with accounting software streamlines the financial management process and ensures accurate record-keeping. By automating these tasks, Charge Automation allows Australian tourism operators to focus on providing exceptional customer service and experiences, rather than spending time on tedious administrative tasks. The ability to customise payment schedules also allows businesses to cater to individual customer needs and preferences, further enhancing customer satisfaction.
Key Features
Pricing
Pricing Model
subscription
Starting From
$49/month
Details
Charge Automation offers several subscription plans based on the number of properties or transactions processed. Pricing starts from the "Starter" plan and scales up to more comprehensive plans with additional features and higher transaction limits. Custom pricing is available for enterprise clients with specific requirements.
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Visit the official website to learn more and sign up.
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