ZOHO
Complete suite of business software
CRM & Customer Management
About ZOHO
Zoho offers a comprehensive suite of business applications including CRM, accounting, project management, and more. Run your entire business on one platform.
Why Tourism Businesses Love It
Manage customer relationships, track leads from enquiry to booking, automate follow-ups, and keep all guest information in one place. Zoho CRM helps tourism businesses stay organised and provide personalised service at scale.
Key Features
Contact and lead management
Sales pipeline tracking
Email integration
Workflow automation
Reporting and analytics
Mobile CRM app
Social media integration
AI-powered sales assistant
Pricing
Pricing Model
freemium
Starting From
Free
Details
Free for up to 3 users. Paid plans start from $24/user/month.
Ready to Get Started?
Visit the official website to learn more and sign up.
Related Support Areas
CRM
Sales
Customer Management
Related Articles & Guides
Learn more about using ZOHO effectively in your tourism business
No related articles found yet. Check back soon!
ZOHO — frequently asked questions
What can Zoho CRM do for a tourism business?+
Zoho CRM helps tourism businesses manage customer relationships and stay organised. You can track leads from initial enquiry through to booking, automate follow-ups and keep all guest information in one place. This supports personalised service at scale. Features include contact and lead management, sales pipeline tracking, email integration, workflow automation, reporting and a mobile CRM app.
Is Zoho only a CRM or does it do more?+
Zoho is more than a CRM. It offers a comprehensive suite of business applications including CRM, accounting, project management and more, allowing you to run your entire business on one platform. For tourism operators, this means customer, sales and operational tools can sit together, reducing the need to juggle multiple disconnected systems across the business.
How much does Zoho cost?+
Zoho uses a freemium pricing model. It is free for up to 3 users, which can suit very small tourism operators getting started. Paid plans start from $24 per user per month, giving access to the broader feature set as your team and requirements grow. Choose the tier that matches your number of users and needs.
Can Zoho help automate customer follow-ups?+
Yes. Zoho CRM includes workflow automation and email integration, so tourism businesses can automate follow-ups with leads and guests rather than tracking them manually. Combined with lead management and sales pipeline tracking, this helps ensure enquiries are not missed and customers receive timely, personalised communication from enquiry through to booking.