Travelport
Powering global travel retail, distribution and payments for travel businesses.
About Travelport
Travelport is a global technology company that powers bookings and payments for hundreds of thousands of travel suppliers worldwide. It provides a comprehensive suite of solutions that connect travel agencies, corporations, and developers with airlines, hotels, car rental companies, cruise lines, and other travel providers. The main value proposition lies in streamlining the complexities of travel distribution, enabling businesses to access a vast marketplace of travel options, manage their bookings efficiently, and process payments securely, all within a unified platform. This ultimately allows travel operators to serve their customers better and increase profitability.
Travelport's platform operates through three core business units: Agency Commerce Technologies, Airline Commerce Technologies, and Hospitality Commerce Technologies. Agency Commerce Technologies provides agencies with advanced tools for searching, comparing, and booking travel content. Airline Commerce Technologies empowers airlines to manage their inventory, pricing, and distribution channels effectively. Hospitality Commerce Technologies delivers solutions that enable hotels to optimise their distribution strategies and engage with travellers across various channels. It uses a global distribution system (GDS), a vast computerised network that facilitates real-time transactions between travel providers and travel agencies.
Travelport integrates with various technology platforms and systems, including property management systems (PMS), customer relationship management (CRM) software, and accounting software. This allows for seamless data exchange and automation of processes across different departments. Scalability is a key aspect of Travelport's platform, designed to handle large volumes of transactions and accommodate the growth of travel businesses. The company continually invests in its technology infrastructure to ensure it can meet the evolving needs of its customers.
Travelport serves a diverse range of users, including travel agents, corporate travel managers, airlines, hotels, and online travel agencies (OTAs). A travel agent in Sydney might use Travelport to book flights and accommodation for a client travelling to London, while a corporate travel manager in Melbourne could utilise the platform to manage travel arrangements for employees attending a conference. Airlines use it to manage seat inventory and pricing, hotels use it to increase occupancy, and OTAs use it to offer a wide selection of travel products to their customers.
Why Tourism Businesses Love It
For Australian tourism businesses, Travelport offers significant advantages in managing and distributing travel products. Consider a tour operator in Cairns offering Great Barrier Reef diving excursions. They can use Travelport to integrate their tour availability with online travel agencies (OTAs) globally. This broadens their reach far beyond local advertising, capturing bookings from international tourists planning their Australian adventures. The real-time inventory management ensures that overbooking is avoided, even during peak season when demand is high. Payment processing can be streamlined to accept various currencies, catering to the international clientele and reducing currency conversion hassles.
Imagine a hotel chain in the Gold Coast. By utilising Travelport, they can manage room inventory and pricing across multiple channels, including their own website, OTAs, and travel agents. This ensures consistent pricing and availability, maximising revenue. During school holidays or events like Schoolies week, when demand surges, the system allows for dynamic pricing adjustments, ensuring optimal occupancy rates. The reporting and analytics tools provide insights into booking patterns and customer preferences, enabling the hotel to tailor its marketing efforts and offerings. The ability to integrate with property management systems (PMS) ensures that bookings made through Travelport are automatically updated in the hotel's system, streamlining operations and reducing the risk of errors. This type of centralised distribution can greatly benefit even small accommodation providers in regional areas, by exposing them to a wider market. Furthermore, Travelport allows for the customisation of offerings, like packaging tours, accommodations and flights, which appeals to the needs of increasingly experience-driven travellers.
For a car rental company in Perth, Travelport can be used to manage fleet availability and pricing across different locations. This is particularly useful for travellers undertaking long road trips around Western Australia. The integration with flight booking systems allows travellers to easily add car rentals to their travel plans, increasing convenience and boosting sales. The system can also track vehicle maintenance and utilisation, optimising fleet management and reducing costs.
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Travelport's pricing structure is typically customised based on the specific needs and usage patterns of each customer. Contact Travelport directly for a tailored quote.
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